A problem with a product bought from us? Send your request online with photos, then follow our team's answer.
Find your order
Sign in and your orders appear. Ordered without an account? Add the order with its number and your phone.
Describe the problem
Return, exchange or breakdown, the reason, and photos of the product.
Follow the answer
The status changes at each step, and you talk with our team in « My after-sales requests ».
No account yet? Create one in a minute, ideally with the email or phone used for the order.
